Shipping policy

We encourage our customers to reuse their packaging 
"A box or paper and a piece of string - I promise I'm a useful thing"

 

Congratulations, you have just made a mindful purchase from Vital Body Products and in doing so you’ve just made a decision to improve the health of you, your family and our beautiful planet.

You can rest assured that we deliver your products in an eco friendly manner. We have taken steps to ensure we reduce our impact on the environment when sending your parcel.

Some info about what we have setup for our eco-friendly delivery and packaging.

  • We have chosen a carbon neutral delivery service.

Sendle is Australia’s first carbon neutral delivery service that believes it is important to keep our planet and environment healthy. Sendle has partnered with South Pole Group to offset the emissions of every parcel that is picked up and delivered with Sendle

Sendle is our chosen partner for National Metro courier deliveries... and will be cheaper than Australia Post in most instances as well. You will also have the option to choose Australia Post delivery service, which will be cheaper if you live in a remote area.

  • Parcel Tracking

Upon parcel dispatch you will receive a tracking number, so you can see when to expect delivery of your parcel.

https://try.sendle.com/tracking

  • Local Product Pickup from Bridgewater

We offer an easy local product pickup for customers who don’t want to pay unnecessary delivery costs and use unnecessary delivery resources. Please email Jasmine on jas@vitalbodyproducts.com.au to organise a suitable pickup time.

  • Reused and Recyclable Boxes

Whenever we can, we recycle the boxes that we receive from distributors and reuse them for our customer’s shipments. We don’t always have the right fitting box so we also have cardboard boxes made from recyclable materials on hand.

  • Recyclable Brown Paper Packing

No bubble wrap, plastic or toxic foam beans in our boxes. We use recyclable simple brown paper void fill to ensure the safe delivery of your goods.

  • Recyclable Paper Tape

Most sticky tape ends up in the bin and then sits in landfill for decades. At Vital Body Products we use an environmentally friendly paper tape that is manufactured to be able to be completely recycled with an adhesive that has a neutral pH.

  • A Waste Free Thank You

We believe that gratitude is an important practice and think our customers deserve a little thank you. Our little thank you cards and invoices are printed on fully recyclable paper with Simitri toner.

Simitri HD toner is actually a biomass – using plant based materials. Biomass is a renewable organic resource made up of biological materials that exclude fossil fuels and generates considerably less C02 than conventional toner. Completely carbon neutral (it doesn’t even release any CO2 when its recycled), the polymerised Simitri HD toner fuses at much lower temperatures, significantly reducing energy consumption.